ABOUT WILLBY’S

Willby’s is a business within the setting of a compounding pharmacy, with our core focus being to provide a unique tailored solution to support parents in the relief of colic, wind and reflux symptoms. The Willby’s team are experienced in infant health and development, and provide information, support, and care for families so that families can enjoy this early period without the complications of an unsettled baby. Alongside its colic solutions, Willby’s also has an e-commerce store that offers a range of hand-selected premium products to support parents and babies.

Further information about Willby’s is available at www.willbys.com.au.

OUR PURPOSE

To equip parents with the solutions to relieve the impact of colic, so families can be families.

OUR BELIEFS

• Our staff are expected to demonstrate and uphold the values of Willby’s
• Families are the reason we are here – they are the focus of what we do
• How we do things is important to us and respect, support, and compassion go hand in hand with knowledge, skills and wisdom. Safety and care of babies and staff are fundamental.
• Excellence is the standard we work to through research and education, we raise the bar for tomorrow
• We work we play vital roles in a team that achieves extraordinary results
• Our leadership shares ideas and demonstrates behaviours that inspire others to follow

WILLBY’S VALUES

1. Walk in their shoes
2. Take care of each other
3. Uphold the highest standard
4. Share ideas

THE ROLE

Over the years, Willby’s has developed an organic word-of-mouth following amongst parents as the go-to for relief for the symptoms of colic, wind and reflux. Our aim is to generate more brand awareness through the execution of our marketing strategy, and the Marketing Coordinator role will play a key role in the delivery of the marketing strategy through management of community and online channels, managing advertising partnerships and generating content. The Marketing Coordinator will work closely with Willby’s directors, GM and external marketing consultant to deliver meaningful and impactful marketing activity, aligned with the marketing strategy, to create brand awareness and deliver growth to the business. Marketing activities will cover the Willby’s core colic solution business, its e-commerce arm and also the broader compounding pharmacy service that Willby’s offers. The role will need to consider activity to reach both the consumer as well as industry referrers (including GPs, paediatricians, lactation consultants, midwives and MCH nurses).

The role is a part-time position of 10 hours per week (with opportunity to increase hours in the future) within the Willby’s office in Mitcham, and can be tailored to school hours, if required.

RESPONSIBILITIES

• Ensure the set marketing strategy and marketing calendar for Willby’s is executed to plan and that all marketing activities align with Willby’s brand DNA
• Develop content on an ongoing basis and manage the content calendar, across social channels and blog, ensuring that all content aligns with our content pillars, including filming and editing video content for Instagram reels and TikTok
• Develop, monitor and manage advertising partnerships and trade shows for Willby’s, ensuring they are designed for maximum effectiveness and return on investment for Willby’s, then report on results
• Developing effective and accurate marketing collateral for Willby’s, including EDMs and brochures
• Manage Willby’s EDM list including writing and sending monthly EDMs to drive sales to our online store and visits to our blog Proactively look for and implement ways to grow our email list
• Run fortnightly marketing meetings with directors and other key staff, as required
• Attend e-commerce meetings and execute all marketing components of e-commerce to help drive sales
• Coordinate events, trade shows and webinars for the brand, as required
• Plan and execute marketing campaigns, as required
• Effectively manage externals, including digital ads agencies and designers to ensure strong results for Willby’s
• Manage all activity in accordance with the set marketing budget, and follow internal budget processes
• Report on all marketing activities on a monthly basis, including digital channels, to understand and demonstrate marketing effectiveness
• Any other reasonable duties within the scope of marketing, as directed by the GM or directors 

QUALIFICATIONS/ EXPERIENCE REQUIRED

• Experience in marketing coordination or similar role
• Marketing degree or equivalent
• Knowledge of traditional and digital marketing, content marketing, and social media marketing
• Understanding of and proficiency in social channels, including Instagram and TikTok
• Experience in developing content
• Strong writing and editing skills
• Experience using data analytics software for research
• Excellent verbal communication and presentation skills
• A great attitude and team spirit is essential!

If you feel that this role could be for you then please apply by clicking the link, addressing the relevant points in this job description.